Privacy policy
What we collect through this website, why, and what we do with it.
This policy explains how Practice Fitouts handles personal information collected through practicefitouts.com.au. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
Only what you give us. The enquiry forms on this site ask for your name, email address, phone number, and details about your project such as sector, floor area, city and where the project has got to. If you email us, we hold that correspondence.
Our web server records standard technical information with each request, including IP address, browser type and the pages visited. That is used to keep the site working and to understand which pages are useful.
What we do not collect
The estimator, the space planner and the lease checklist all run entirely in your browser. Nothing you enter into them is transmitted to us or to anyone else. The lease checklist saves your ticks in your own browser's local storage so the page remembers where you got to; that record stays on your device and we cannot read it.
Why we collect it
- To answer your enquiry and prepare an indicative range or a quote
- To carry out a project you engage us for
- To keep records we are required to keep
- To improve the site
We do not sell personal information, and we do not use your details for unrelated marketing without your consent.
Who we share it with
Only where it is necessary to do the work or where the law requires it. That can include consultants engaged on your project (mechanical, hydraulic, acoustic, access, radiation shielding), certifiers and councils where an application is lodged, and our service providers such as email and hosting. Everyone in that list receives the minimum they need.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No transmission over the internet is completely secure, and we cannot guarantee the security of information sent to us.
We keep information for as long as it is needed for the purpose it was collected, or for as long as we are required to keep it, and then destroy or de-identify it.
Cookies
This site does not set advertising or tracking cookies. Local storage is used only for the lease checklist as described above, and you can clear it at any time through your browser settings.
Access, correction and complaints
You can ask for access to the personal information we hold about you, and ask us to correct it if it is wrong. Email hello@practicefitouts.com.au and we will respond within a reasonable period.
If you think we have mishandled your personal information, tell us first and we will investigate. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy. The current version is always the one on this page, with the date it was last updated at the top. Our terms of use cover how the published cost figures and the calculators should be treated.